Talent by winsed.swiss
Search for his client SC Turism Felix SA (TUFE) one of Romania's largest spa operators, Director General companie/ Manager Cluster!

TUFE specializes in leisure, spa treatment, domestic and international tourism, characterized by attention to detail and quality service to inspire unforgettable experiences with every stay. A company with over 600 employees, publicly owned and traded on the stock exchange, it is among the largest Balneo operators in Romania, with a capacity of 1,743 beds in 7 hotels of categories 2*, 3* and 4* with 3 spas plus one under modernization, restaurants and conference rooms.

Responsibilities:

• Ensures the administration of the company in accordance with the reasonable and lawful resolutions of the shareholders of the company; 
• Ensures compliance with the company's articles of association, applicable internal rules, regulations, policies and procedures;
• Implements and oversees the Company's strategic programmes and deals with day-to-day aspects of the Company's business; 
• Coordinates the work of the Company, its hotels and departments;
• Represents the company in its dealings with third parties regarding the company's business;
• It shall submit regular reports on its activities to the Company's shareholders or to their appointed representatives;
• Act as an ambassador for the company, representing the best interests of the company in all types of situations such as meetings, events, conferences or in social and media;
• Defines and analyses problems and identifies the main causes;
• Develops and implements operations to optimize the organization and processes within the company; 
• Increases business profitability;
• He runs a customer and market focused business; 
• Optimize cash flow and profitability by unifying strategies, customer technology knowledge and functional domain expertise;
• Identify opportunities to improve, reduce costs, improve systems, identify monetary resources and accumulate capital to fund expansion; 
• Delivers results and solutions and maintains a focus on increasing customer value; 
• Identify market requirements and trends; 

Requirements: 

• Diploma in Business Administration or similar field, Diploma in Tourism Management is an advantage;
• Minimum 10 years' experience as a Managing Director in a Commercial Company or in a similar management role;
• Experience in a large company with over 100 employees;
• Experience in running public limited companies led by CAs with experience in taking over large teams is an advantage;
• Experience in managing and coordinating major projects of over €10 million;
• Minimum 3 years' experience in the hospitality industry, especially in the Spa and/or Leisure sector, in the country and/or abroad is an advantage;
• Leadership and team management skills;
• Strong problem-solving and decision-making skills;
• Sound financial and budgetary knowledge;
• Project management skills, including experience with Greenfield projects.
• Effective communication skills in Romanian at European level C1, but also in foreign languages, English level B1 mandatory;
• Results-oriented individual with a strong focus on achieving project development goals;
• Ability to plan and implement long-term strategies;
• Understanding the importance of customer service and maintaining a high level of customer satisfaction;
• Strong networking skills;
• Entrepreneurial skills, business development experience and attention to detail;
• Adaptability and innovative spirit ;

Do you want to work and grow in the hospitality industry in Romania?

winsed.swiss expands its team, we're looking for - SENIOR CONSULTANT IN HOSPITALITY

winsed.swiss Romania, offers high quality expertise in the field of hospitality education, management and hotel consulting, bringing together the best experts in hotel consulting from Romania, Switzerland, Serbia, USA, through integrated solutions, from recruitment, training to contract management consulting etc.

Responsibilities:

• Collaborates with other team members to provide various hospitality services to clients, ensuring consistency and high quality, cost-effective service;
• Meets with clients to discuss their needs and goals for the project;
• Develops strategic plans for specific hospitality clients;
• Actively participates in market research, preparation of offers and presentations to clients
• Support project managers and their own approach to launch;
• Conduct market research to identify new opportunities in the hospitality industry as well as to help the client improve their business;
• Carries out audits and financial forecasts based on specific client requirements;
• Proposes improvement operations and strategies to increase profitability;
• Conducts on-site inspections to identify problems that may need to be addressed by contractors or other specialists;
• Analyze market conditions and trends to identify opportunities;
• Identify potential risks associated with new projects and develop strategies to address them;
• Manages the budgets for all projects under its control, including labour costs, material costs and other expenses;
• Develops financial forecasts, revenue streams, etc.;
• Support for national and international companies in all phases of their hotel investments;
• Research on hotel and hotel investment markets;
  

Your qualities: 

• Bachelor's and Master's degree in hospitality or equivalent;
• Relevant experience in an international hospitality environment in HQ is an advantage;
• Previous experience of 3-5 years in hospitality;
• Extensive operational knowledge, finance, hospitality real estate and project management;
• Self-motivated, proactive;
• Ability to work on several tasks simultaneously;
• Outstanding customer relations, communication, people skills and the ability to interact with staff at all levels;
• Ability to manage multiple tasks in an agile environment, deal with constant interruptions with enthusiasm and a positive and professional attitude; 
• Strong organizational skills, diligence in following through on tasks and ability to prioritize effectively;
• Strong work ethic, reliability and a strong professional demeanor;

Talent by winsed.swiss

is looking for one of his clients:

Housekeeper with experience providing house cleaning services in Bucharest, central area, sector 1.

Requirements:

• Maintenance cleaning, general cleaning as needed;
• Vacuuming carpets, upholstery, curtains;
• Wash windows, doors, holsters;
• Dusting and polishing furniture;
• Changed bed linen;
• Washed ironed clothes and put in the closet;
• Washing bathrooms and restocking products (soap, toilet paper, etc.); 
• Emptying of waste bins;

Fixed salary 3000 net and work card. Reliability and punctuality.

Do you want to work and grow in the luxury industry in Romania?

Talent by winsed.swiss is recruiting for Oaks Residential Club leader in Luxury Concierge Services in Romania - Concierge Senior

Oaks Residential Club is a project of Tiriac Imobiliare, a group of companies operating in the real estate market, part of the Tiriac Group. The group is one of the strongest players in the real estate and construction market in Romania since 1994.

Responsibilities

• Supervises and participates in the preparation of the apartments under protocol;
• Take over the apartments targeted for rental from the technical department to prepare them for final handover to the beneficiary;
• Collaborate with the technical and administrative department to check apartments that are in preparation for handing over to the Concierge department;
• Prepares the necessary documents for the handover/return of the apartments (PVs, apartment file, annexes, etc.);
• Oversee technical order tickets in CRM (follow-up, rescheduling, etc); 
• Oversee liaison between tenants and the Technical Department via the Tickets/Cases mode in CRM, and by phone if necessary;
• Coordinates and monitors in real time the interventions of the Technical Department in apartments already occupied;
• Check and close if applicable the remaining tickets/cases after feedback with the client;
• Administers the electric stations in the complex - Enrolling customers in the system, granting/taking charge cards, centralizing data;
• Compiles and keeps updated operational reports: apartment centralizer (rental status), concierge tickets, shuttle bus schedules, electric charge agreement allocations, etc.;Monitors and responds to any oral/written complaints;
• Chooses the solution mode at the request of customers and follows the resolution efficiently;
• Resolve customer complaints efficiently and promptly;
• Collaborates with other departments to resolve any customer complaints;
• Monitors incoming e-mail messages / requests / customer complaints / and forwards for resolution and advice to the responsible teams;Identifies the type of special services according to customer needs;
• Checks cleanliness inside the complex permanently by cleaning staff;
• Report as soon as possible and providing all necessary information to the Technical Department any malfunctions inside the complex.

Requirements

• Experience of 3 years in the field or hotel/cruise ship receptions; 
• Licence categ. B licence (passenger transport certificate is an advantage, but not compulsory); 
• Foreign languages - English language intermediate level (any other language is an advantage);
• Neat maintenance and pleasant appearance; 
• Digitally competent; 
• Communication/relationship skills and competences; 
• Detail and solution oriented; 
• Flexible and proactive;
• Customer-oriented; 

Benefits 

• Motivating salary;
• Annual bonus;
• Subscription to the Bookster platform;
• Private health insurance;
• Transport provided;
• Uniform and its maintenance;
• Professional development opportunities;
• Training and permanent support in the work carried out;
• Pleasant working environment with a professional team;

Do you want to work and grow in the luxury industry in Romania? 

Talent by winsed.swiss is recruiting for Oaks Residential Club leader in Luxury Concierge Services in Romania - Junior Concierge 

Oaks Residential Club is a project of Tiriac Imobiliare, a group of companies operating in the real estate market, part of the Tiriac Group. The group is one of the strongest players in the real estate and construction market in Romania since 1994.

Responsibilities

• Supervises and participates in the preparation of the apartments under protocol;
• Take over the apartments targeted for rental from the technical department to prepare them for final handover to the beneficiary;
• Collaborate with the technical and administrative department to check the apartments that are in preparation in order to hand them over to the Concierge department (within the standard parameters for future tenants);
• Prepares the necessary documents for the handover/return of the apartments (PVs, apartment file, annexes, etc.);
• Oversee technical order tickets in CRM (follow-up, rescheduling, etc);
• Oversee liaison between tenants and the Technical Department via the Tickets/Cases module in CRM, and by phone if necessary;
• Coordinates and monitors in real time the interventions of the Technical Department in apartments already occupied;
• Check and close if applicable the remaining tickets/cases after feedback with the client;
• Administration of the electric stations in the complex - Enrolment of customers in the system, granting/taking charge cards, data centralization;
• Compiles and maintains operational reports: apartment centralizer (rental status), concierge tickets, shuttle bus schedules, electric charging agreement allocations, etc..;
• Monitor any oral/written complaints and respond to them by e-mail or telephone in the most diplomatic way possible (follow up);
• Collaborates with other departments to resolve any customer complaints;
• Monitors incoming email messages / requests / customer complaints forwarding for resolution and advice to the responsible teams the information; 

Requirements

• High school graduates, students or recent graduates;
• Minimum 6 months experience in a similar job or in the hospitality industry; 
• Licence categ. B licence (passenger transport certificate is an advantage, but not compulsory); 
• Foreign languages - English language intermediate level (any other language is an advantage);
• Neat maintenance and pleasant appearance; 
• Digitally competent; 
• Communication/relationship skills and competences; 
• Detail and solution oriented; 
• Flexible and proactive;
• Customer-oriented; 

Benefits

• Motivating salary;
• Annual bonus;
• Subscription to the Bookster platform;
• Private health insurance;
• Transport provided;
• Uniform and dry cleaning;
• Professional development opportunities;
• Training and permanent support in the work carried out;
• Pleasant working environment with a professional team;

Do you want to work and grow in the field of luxury gastronomy in Romania? 

talent by winsed.swiss is looking for Le Manoir, a leader in the field of luxury gastronomy in Romania, Communication and Digital Marketing Specialist.

Family-owned company founded in 2004, The Manor is the specialist of prestigious gastronomy and wines in Romania. Present both on the retail side, through the stores Countess du Barryand in hospitality, the restaurant Relais & Chateaux Bistrot Francais is considered one of Bucharest's finest restaurants.

Responsibilities:

• Develop and implement the communication strategy agreed with the company management and measure the effectiveness of the PR activity;
• Undertake internal communication and PR actions for the company on projects;
• Create layouts and mock-ups for flyers, press ads, etc.
• Develop press releases, company presentations, website articles, newsletters, brochures, etc.
• Propose and develop daily content for social media platforms such as Facebook, Tik Tok, Instagram, LinkedIn etc.;
• Adapt the information retrieved or created according to the activity and the topic developed;
• Interact with the community on the respective platforms, gather data/consumer indicators about them and propose development directions;
• Propose, develop and distribute original content;
• You are responsible for LIVEs on Social Media platforms and provide feedback on audience/traffic of posts;
• You are the intermediary between the company you represent and its specific publications;
• Design the PR activity and the organisation of events.

Requirements:

• Bachelor's degree in Communication or equivalent;
• Minimum 3 years of experience in Marketing (Media planning, Digital Marketing, Marketing Analysis)
• English-advanced knowledge of English and French
• Knowledge of SEO and SEM activities;
• Experience with marketing tools: Google Ads Words Google Analytics, Google Tag Manager, Hotjar, Similar Web;
• Experience in planning and setting up PPC campaigns;
• Required: Excel (advanced), Power Point (intermediate)
• Outstanding analytical and reporting skills;
• Proactive, committed and dynamic person;
• Ability to find creative and outside the box solutions;
• Cooperation, teamwork;
• Habit of working in an operational environment;
  
  

Benefits:

• Motivating salary
• Private health insurance
• Lunch offered by the company
• Discounts in own shops
• Tastings and trainings

Do you want to work and grow in the field of luxury gastronomy in Romania? 

Talent by winsed.swiss is looking for Le Manoir, a leader in luxury gastronomy in Romania Assistant/ă General Manager.

Family-owned company founded in 2004, The Manor is the specialist of prestigious gastronomy and wines in Romania. Present both on the retail side, through the stores Countess du Barryand in hospitality, the restaurant Relais & Chateaux Bistrot Francais is considered one of Bucharest's finest restaurants.

Accountability:

• Drafting the business correspondence necessary for the daily work;
• Perform daily secretarial activities;
• Taking and directing telephone calls/correspondence;
• Welcoming visitors and notifying company contacts;
• Attending meetings and taking minutes;
• Ensure protocol in meetings as required on a daily basis;
• Receiving, recording, distributing to the relevant departments, filing and archiving correspondence and messages received from partners, customers and other employees;
• Ensuring the transmission of documents by post, fax, e-mail;
• Updating the document database;
• Hotel reservations with external partners, etc.;
• Preparation and drafting of documents and statements required by management;
• Providing administrative support for all company departments.

Requirements:

• Higher education or student;
• Good knowledge of PC: MS Office, WORD, EXCEL, internet navigation; 
• Good Social Media knowledge;
• Knowledge of Romanian, written/spoken English; 
• Ability to organise time, tasks and place of work;
• Relevant experience in the field is an advantage;
• Ability to find creative and outside the box solutions;
• Customer-oriented;
• Attention to detail;
• Sales and persuasion skills;
• Cooperation, teamwork;
• Habit of working in an operational environment.

Benefits:

• Motivating salary
• Private health insurance
• Lunch offered by the company
• Discounts in own shops
• Tastings and trainings

talent by winsed.swiss 

Search for The Manor, Sales Director EuroCave!

In 1976, a small group of wine enthusiasts created the first dedicated wine storage refrigerator. Thus, the EuroCave brand was born. Since then, its teams have continued to explore and innovate to meet the demands of wine enthusiasts and professionals alike.

Responsibilities

• Coordinate and implement events in collaboration with team members;
• Analyse market trends and propose sales targets;
• Prepare and execute sales action plans and develop forecasts;
• Monitor and prepare sales reports showing sales volume, potential sales and areas of proposed customer base expansion;
• Initiate (strategic) collaborations with companies in the field to involve them in company projects;
• You manage the entire sales process, from proactivity to the last detail of the event, on-call feedback and client relationship maintenance;
• Cooperate with the marketing department to develop the marketing plan;
• Track the achievement of sales targets and take corrective action as necessary;
• Identify development directions and propose the promotion of new products/solutions;
• You ensure the quality of pre and post sales services;
• Research your competitors' sales strategy to identify how to grow in this segment;
• Define and research new business opportunities, expanding company segments by securing and consolidating existing accounts;
• You are directly involved in the sales process in the showroom; 
• Maintain direct contact with your EUROCAVE supplier;
• Place orders and track their status;
• Adapt the offer to the customer's demand and preferences;

Requirements

• Higher education;
• Minimum 3 years relevant experience in sales and event organisation;
• Ability to find creative and outside the box solutions;
• Customer-oriented;
• Sales and persuasion skills;
• Cooperation, teamwork;
• Habit of working in an operational environment;
• Possibility of travelling in Bucharest, outside Bucharest or the country;
• Ability to organize work independently and report results consistently to maintain optimal flow in daily work;
• Communication skills;
• Knowledge of French and English at a good and very good level, written and spoken. 

Benefits

• Motivating salary
• Private health insurance
• Discounts in own shops
• egressions and training

Do you want to work and grow in the field of luxury gastronomy in Romania? 

talent by winsed.swiss is looking for Le Manoir, a leader in luxury gastronomy in Romania Sales and Marketing Assistant.

Family-owned company founded in 2004, Le Manoir is the specialist of prestigious gastronomy and wines in Romania. Present both on the retail side, through the stores Countess du Barryand in hospitality, the restaurant Relais & Chateaux Bistrot Francais is considered one of Bucharest's finest restaurants.

Responsibilities

• Implement marketing activities according to the marketing plan;
• Collaborate with internal departments to ensure a stable and efficient communication flow necessary for successful marketing campaigns;
• Design briefs for promotional campaigns;
• Monitor the performance of the brand and competing products/services to identify emerging trends that may influence the company's business;
• Promote and market all company products to both individuals and companies;
• Contact current and potential customers to sell our products;
• Keep in touch with potential customers;
• Initiate (strategic) collaborations with companies in the field to involve them in company projects;
• Enter purchasing and sales data into computer systems;
• Create brochures, leaflets, information and promotional materials;
• Participate in the implementation of online/offline marketing campaigns;
• Cooperate with the GM and departmental colleagues to implement the marketing plan; 
• Receive and process customer orders;
• Send orders to suppliers.

Requirements

• Relevant studies in economics;
• Minimum one year experience in sales and marketing;
• Ability to find creative and outside the box solutions;
• Customer-oriented;
• Sales and persuasion skills;
• Cooperation, teamwork;
• Habit of working in an operational environment; 

Benefits

• Motivating salary
• Private health insurance
• Lunch offered by the company
• Discounts in own shops
• Tastings and trainings