Talent by winsedswiss is looking for one of his clients:

Housekeeper with experience to provide house cleaning services in Bucharest central area sector 1.

• Maintenance cleaning, general cleaning as needed;
• Vacuuming carpets, upholstery, curtains;
• Wash windows, doors, holsters;
• Dusting and polishing furniture;
• Changed bed linen;
• Washed ironed clothes and put in the closet;
• Washing bathrooms and restocking products (soap, toilet paper, etc.); 
• Emptying of waste bins;

Fixed salary 3000 net and work card. Reliability and punctuality.

Do you want to work and grow in the luxury industry in Romania?

Talent by winsedswiss is recruiting for Oaks Residential Club leader in Luxury Concierge Services in Romania - Concierge Senior

Oaks Residential Club is a project of Tiriac Imobiliare, a group of companies operating in the real estate market, part of the Tiriac Group. The group is one of the strongest players in the real estate and construction market in Romania since 1994.

Responsibilities

• Supervises and participates in the preparation of the apartments under protocol;
• Take over the apartments targeted for rental from the technical department to prepare them for final handover to the beneficiary;
• Collaborate with the technical and administrative department to check apartments that are in preparation for handing over to the Concierge department;
• Prepares the necessary documents for the handover/return of the apartments (PVs, apartment file, annexes, etc.);
• Oversee technical order tickets in CRM (follow-up, rescheduling, etc); 
• Oversee liaison between tenants and the Technical Department via the Tickets/Cases mode in CRM, and by phone if necessary;
• Coordinates and monitors in real time the interventions of the Technical Department in apartments already occupied;
• Check and close if applicable the remaining tickets/cases after feedback with the client;
• Administers the electric stations in the complex - Enrolling customers in the system, granting/taking charge cards, centralizing data;
• Compiles and keeps updated operational reports: apartment centralizer (rental status), concierge tickets, shuttle bus schedules, electric charge agreement allocations, etc.;Monitors and responds to any oral/written complaints;
• Chooses the solution mode at the request of customers and follows the resolution efficiently;
• Resolve customer complaints efficiently and promptly;
• Collaborates with other departments to resolve any customer complaints;
• Monitors incoming e-mail messages / requests / customer complaints / and forwards for resolution and advice to the responsible teams;Identifies the type of special services according to customer needs;
• Checks cleanliness inside the complex permanently by cleaning staff;
• Report as soon as possible and providing all necessary information to the Technical Department any malfunctions inside the complex.

Requirements

• Experience of 3 years in the field or hotel/cruise ship receptions; 
• Licence categ. B licence (passenger transport certificate is an advantage, but not compulsory); 
• Foreign languages - English language intermediate level (any other language is an advantage);
• Neat maintenance and pleasant appearance; 
• Digitally competent; 
• Communication/relationship skills and competences; 
• Detail and solution oriented; 
• Flexible and proactive;
• Customer-oriented; 

Benefits

• Motivating salary;
• Annual bonus;
• Subscription to the Bookster platform;
• Private health insurance;
• Transport provided;
• Uniform and its maintenance;
• Professional development opportunities;
• Training and permanent support in the work carried out;
• Pleasant working environment with a professional team;

Do you want to work and grow in the luxury industry in Romania? 

Talent by winsedswiss is recruiting for Oaks Residential Club leader in Luxury Concierge Services in Romania - Junior Concierge

Oaks Residential Club is a project of Tiriac Imobiliare, a group of companies operating in the real estate market, part of the Tiriac Group. The group is one of the strongest players in the real estate and construction market in Romania since 1994.

Responsibilities

• Supervises and participates in the preparation of the apartments under protocol;
• Take over the apartments targeted for rental from the technical department to prepare them for final handover to the beneficiary;
• Collaborate with the technical and administrative department to check the apartments that are in preparation in order to hand them over to the Concierge department (within the standard parameters for future tenants);
• Prepares the necessary documents for the handover/return of the apartments (PVs, apartment file, annexes, etc.);
• Oversee technical order tickets in CRM (follow-up, rescheduling, etc);
• Oversee liaison between tenants and the Technical Department via the Tickets/Cases module in CRM, and by phone if necessary;
• Coordinates and monitors in real time the interventions of the Technical Department in apartments already occupied;
• Check and close if applicable the remaining tickets/cases after feedback with the client;
• Administration of the electric stations in the complex - Enrolment of customers in the system, granting/taking charge cards, data centralization;
• Compiles and maintains operational reports: apartment centralizer (rental status), concierge tickets, shuttle bus schedules, electric charging agreement allocations, etc..;
• Monitor any oral/written complaints and respond to them by e-mail or telephone in the most diplomatic way possible (follow up);
• Collaborates with other departments to resolve any customer complaints;
• Monitors incoming email messages / requests / customer complaints forwarding for resolution and advice to the responsible teams the information; 

Requirements

• High school graduates, students or recent graduates;
• Minimum 6 months experience in a similar job or in the hospitality industry; 
• Licence categ. B licence (passenger transport certificate is an advantage, but not compulsory); 
• Foreign languages - English language intermediate level (any other language is an advantage);
• Neat maintenance and pleasant appearance; 
• Digitally competent; 
• Communication/relationship skills and competences; 
• Detail and solution oriented; 
• Flexible and proactive;
  
• Customer-oriented; 

Benefits

• Motivating salary;
• Annual bonus;
• Subscription to the Bookster platform;
• Private health insurance;
• Transport provided;
• Uniform and dry cleaning;
• Professional development opportunities;
• Training and permanent support in the work carried out;
• Pleasant working environment with a professional team;

Do you want to work and grow in the field of luxury gastronomy in Romania? 

talent by winsedswiss is looking for Le Manoir, a leader in the field of luxury gastronomy in Romania, Communication and Digital Marketing Specialist.

Family-owned company founded in 2004, The Manor is the specialist of prestigious gastronomy and wines in Romania. Present both on the retail side, through the stores Countess du Barryand in hospitality, the restaurant Relais & Chateaux Bistrot Francais is considered one of Bucharest's finest restaurants.

Responsibilities

• Develop and implement the communication strategy agreed with the company management and measure the effectiveness of the PR activity;
• Undertake internal communication and PR actions for the company on projects;
• Create layouts and mock-ups for flyers, press ads, etc.
• Develop press releases, company presentations, website articles, newsletters, brochures, etc.
• Propose and develop daily content for social media platforms such as Facebook, Tik Tok, Instagram, LinkedIn etc.;
• Adapt the information retrieved or created according to the activity and the topic developed;
• Interact with the community on the respective platforms, gather data/consumer indicators about them and propose development directions;
• Propose, develop and distribute original content;
• You are responsible for LIVEs on Social Media platforms and provide feedback on audience/traffic of posts;
• You are the intermediary between the company you represent and its specific publications;
• Design the PR activity and the organisation of events.

Requirements 

• Bachelor's degree in Communication or equivalent;
• Minimum 3 years of experience in Marketing (Media planning, Digital Marketing, Marketing Analysis)
• English-advanced knowledge of English and French
• Knowledge of SEO and SEM activities;
• Experience with marketing tools: Google Ads Words Google Analytics, Google Tag Manager, Hotjar, Similar Web;
• Experience in planning and setting up PPC campaigns;
• Required: Excel (advanced), Power Point (intermediate)
• Outstanding analytical and reporting skills;
• Proactive, committed and dynamic person;
• Ability to find creative and outside the box solutions;
• Cooperation, teamwork;
• Habit of working in an operational environment;

Benefits

• Motivating salary
• Private health insurance
• Lunch offered by the company
• Discounts in own shops
• Tastings and trainings

Do you want to work and grow in the field of luxury gastronomy in Romania? 

Talent by winsedswiss is looking for Le Manoir, a leader in luxury gastronomy in Romania Assistant/ă General Manager.

Family-owned company founded in 2004, The Manor is the specialist of prestigious gastronomy and wines in Romania. Present both on the retail side, through the stores Countess du Barryand in hospitality, the restaurant Relais & Chateaux Bistrot Francais is considered one of Bucharest's finest restaurants.

Responsibilites

• Drafting the business correspondence necessary for the daily work;
• Perform daily secretarial activities;
• Taking and directing telephone calls/correspondence;
• Welcoming visitors and notifying company contacts;
• Attending meetings and taking minutes;
• Ensure protocol in meetings as required on a daily basis;
• Receiving, recording, distributing to the relevant departments, filing and archiving correspondence and messages received from partners, customers and other employees;
• Ensuring the transmission of documents by post, fax, e-mail;
• Updating the document database;
• Hotel reservations with external partners, etc.;
• Preparation and drafting of documents and statements required by management;
• Providing administrative support for all company departments.

Requirements 

• Higher education or student;
• Good knowledge of PC: MS Office, WORD, EXCEL, internet navigation; 
• Good Social Media knowledge;
• Knowledge of Romanian, written/spoken English; 
• Ability to organise time, tasks and place of work;
• Relevant experience in the field is an advantage;
• Ability to find creative and outside the box solutions;
• Customer-oriented;
• Attention to detail;
• Sales and persuasion skills;
• Cooperation, teamwork;
• Habit of working in an operational environment.

Benefits

• Motivating salary
• Private health insurance
• Lunch offered by the company
• Discounts in own shops
• Tastings and trainings

talent by winsedswiss looking for Le Manoir Sales Director EuroCave!

In 1976, a small group of wine enthusiasts created the first dedicated wine storage refrigerator. Thus, the EuroCave brand was born. Since then, its teams have continued to explore and innovate to meet the demands of wine enthusiasts and professionals alike.

Responsibilities

• Coordinate and implement events in collaboration with team members;
• Analyse market trends and propose sales targets;
• Prepare and execute sales action plans and develop forecasts;
• Monitor and prepare sales reports showing sales volume, potential sales and areas of proposed customer base expansion;
• Initiate (strategic) collaborations with companies in the field to involve them in company projects;
• You manage the entire sales process, from proactivity to the last detail of the event, on-call feedback and client relationship maintenance;
• Cooperate with the marketing department to develop the marketing plan;
• Track the achievement of sales targets and take corrective action as necessary;
• Identify development directions and propose the promotion of new products/solutions;
• You ensure the quality of pre and post sales services;
• Research your competitors' sales strategy to identify how to grow in this segment;
• Define and research new business opportunities, expanding company segments by securing and consolidating existing accounts;
• You are directly involved in the sales process in the showroom; 
• Maintain direct contact with your EUROCAVE supplier;
• Place orders and track their status;
• Adapt the offer to the customer's demand and preferences;

Requirements

• Higher education;
• Minimum 3 years relevant experience in sales and event organisation;
• Ability to find creative and outside the box solutions;
• Customer-oriented;
• Sales and persuasion skills;
• Cooperation, teamwork;
• Habit of working in an operational environment;
• Possibility of travelling in Bucharest, outside Bucharest or the country;
• Ability to organize work independently and report results consistently to maintain optimal flow in daily work;
• Communication skills;
• Knowledge of French and English at a good and very good level, written and spoken.

Benefits

• Motivating salary
• Private health insurance
• Discounts in own shops
• egressions and training

Do you want to work and grow in the field of luxury gastronomy in Romania?

talent by winsedswiss looking for The Manor, leader in the field of luxury gastronomy in Romania Sales and Marketing Assistant.

Family-owned company founded in 2004, The Manor is the specialist of prestigious gastronomy and wines in Romania. Present both on the retail side, through the stores Countess du Barryand in hospitality, the restaurant Relais & Chateaux Bistrot Francais is considered one of Bucharest's finest restaurants.

Responsibilities

• Implement marketing activities according to the marketing plan;
• Collaborate with internal departments to ensure a stable and efficient communication flow necessary for successful marketing campaigns;
• Design briefs for promotional campaigns;
• Monitor the performance of the brand and competing products/services to identify emerging trends that may influence the company's business;
• Promote and market all company products to both individuals and companies;
• Contact current and potential customers to sell our products;
• Keep in touch with potential customers;
• Initiate (strategic) collaborations with companies in the field to involve them in company projects;
• Enter purchasing and sales data into computer systems;
• Create brochures, leaflets, information and promotional materials;
• Participate in the implementation of online/offline marketing campaigns;
• Cooperate with the GM and departmental colleagues to implement the marketing plan; 
• Receive and process customer orders;
• Send orders to suppliers.

Requirements

• Relevant studies in economics;
• Minimum one year experience in sales and marketing;
• Ability to find creative and outside the box solutions;
• Customer-oriented;
• Sales and persuasion skills;
• Cooperation, teamwork;
• Habit of working in an operational environment;

Benefits

• Motivating salary
• Private health insurance
• Lunch offered by the company
• Discounts in own shops
• Tastings and trainings

talent by winsedswiss is searching for our client, a restaurant in  Brasov  for a creative and motivated  Sous Chef to join our talented kitchen team.

You will act as the second in command in the kitchen, following and enforcing our Executive Chef’s requirements and guidelines. You are a creative professional who is willing to participate in creating delicious seasonal menus and meal designs then send us your CV.

Position Responsibilities:

• Assist with the preparation and planning of meal designs;
• Monitor and record inventory, and if necessary, order new supplies;
• Provide support to junior kitchen employees with various tasks including line cooking, food preparation, and dish plating;
• Recruit and train new kitchen employees to meet restaurant and kitchen standards;
• Adhere to and implement sanitation regulations and safety regulations;
• Ensure that kitchen activities operate in a timely manner ;
• Participates or initiates briefings / department meetings; 
• Manage the kitchen team in the Executive Chef's absence, including Stewarding;
• Is capable and willing to grow withing the company;

What you bring:

• Bachelor’s degree in hotel management or culinary arts;
• Hotel experience preferred;
• Proven track of success in achieving goals;
• Experience in a similar role for minimum two to five years;
• Strong knowledge of cooking methods, kitchen equipment, and best practices;
• Good understanding of MS Office and restaurant software programs  (MC);
• Teamwork-oriented with outstanding leadership abilities;
• Excellent communication and interpersonal skills;
• Food Hygiene Certificate 

What to expect from us:

• Attractive salary package;
• Continuous training possibilities;

Talent by winsedswiss is looking for one of its clients Aro Palace Brasov - Hotel General Manager!

In the process of transformation, Aro Palace Brasov is hiring Hotel General Manager!

One of the key positions in the company's management structure Aro Palace Brasov is open to candidates with hospitality experience. The company owned by Transilvania Investments, a majority shareholder with 85% of the shares, is looking for a GM.

A symbol of Brasov, Aro Palace has been the city's most important hotel for more than eight decades. Plans for the future call for a modernisation process to bring the Aro Palace back to the top of the list of tourist preferences. The reopening of the night bar and the famous rooftop restaurant, as well as the refurbishment of the rooms, are among the first measures planned for the coming period. The position of general manager of the hotel includes coordinating these investments and creating a modern organisational culture to support the hotel's policy of retaining the more than 70,000 guests who stay there every year.

Responsibilities of the GM

• Plans, organizes, coordinates, directs and supervises the entire activity of the hotel according to Romanian legislation and professional standards/procedures, within the limits set by the resolutions of the other corporate bodies of the Company;
• Develops and establishes strategies for the development of specific services;
• Develops and promotes the hotel's image by planning and coordinating marketing and advertising activities;
• Prepare sales plan and identify customer segments;
• Develop tour packages related to the specified location;
• Ensure good promotion and sales plans for hotel services;
• Oversees the proper use of customer retention and loyalty methods;
• Prepares, manages and analyses the hotel's operating budget;
• Prepare monthly reports for the Board of Directors;
• Make business decisions to ensure the hotel's profitability;
• Investigates the market in order to continuously optimise the services offered with the ultimate goal of achieving the set objectives;
• Represents the hotel in its dealings with third parties;
• Create and implement strategies/policies for the development of the hotel business;
• Develops plans to increase the profitability of subordinate activities and optimises costs; 
• Ensures the most cost-effective menu procurement/engineering to meet cost/revenue priorities without compromising quality;
• Create strong management teams and define plans for recruiting, developing and motivating staff;
• Coordinates staff to maintain high standards of hotel service;
• Organises regular meetings with his team to encourage open communication at all levels;
• Develops and manages the hotel team through regular feedback and evaluations, action plans.

Requirement

• Higher education diploma with a preference in hospitality, compulsory studies in the field;
• Minimum 3 years relevant experience in a hotel manager position;
• Experience in coordinating a large team;
• Good knowledge of the hotel product market and its particularities;
• Advanced knowledge of English, and/or German; 
• Excellent communication and negotiation skills;
• Ability to make quick, effective and responsible decisions;
• Excellent planning and organisational skills; 
• Flexibility and willingness to learn from others;
• Customer-oriented.

Talent by winsedswiss is looking for one of its clients Aro Palace Brasov - CEO!

Aro Palace Brasov is in the process of transformation and is hiring a CEO!

Aro Palace Brasov owns several properties in this county The company owned by Transilvania Investments, a majority shareholder with 85% of the shares, is looking for a CEO.

The CEO's main task will be to implement the strategy of transforming the company into an agile entity, adapted to the increasingly demanding requirements that customers have in the tourism sector. 

The future CEO will coordinate the company's entire activity, including the renovation of the Capitol Hotel and its inclusion in an international chain.

CEO responsibilities

• Ensures the administration of the company in accordance with the reasonable and lawful resolutions of the shareholders of the company; 
• Ensures compliance with the company's articles of association, applicable internal rules, regulations, policies and procedures;
• Implements and oversees the Company's strategic programmes and deals with day-to-day aspects of the Company's business; 
• Coordinates the work of the Company, its hotels and departments;
• Represents the company in its dealings with third parties regarding the company's business;
• It shall submit regular reports on its activities to the Company's shareholders or to their appointed representatives;
• Act as an ambassador for the company, representing the best interests of the company in all types of situations such as meetings, events, conferences or in social and media;
• Defines and analyses problems and identifies the main causes;
• Develops and implements operations to optimize the organization and processes within the company; 
• Increases business profitability; 
• He runs a customer and market focused business; 
• Optimize cash flow and profitability by unifying strategies, customer technology knowledge and functional domain expertise;
• Identify opportunities to improve, reduce costs, improve systems, identify monetary resources and accumulate capital to fund expansion; 
• Delivers results and solutions and maintains a focus on increasing customer value; 
• Identify market requirements and trends;

Requirements

• Higher degree in economics, compulsory studies in the field;
• Minimum 3 years relevant experience in a similar position;
• Experience in coordinating a large team;
• Flexibility;
• Willingness to learn from others;
• Good communication skills;
• Customer orientation and problem solving skills;
• Ability to imagine possibilities, build high-performing teams and inspire passion; 
• The desire to pursue excellence;
• Good knowledge of the hotel product market and its particularities;
• Advanced knowledge of English, and/or another language; 
• Excellent communication and negotiation skills;
• Ability to make quick, effective and responsible decisions;
• Excellent planning and organisational skills.